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Terms and condition



Here’s a professional Terms and Conditions document for your Yara Delivery food delivery app:

Terms and Conditions

Effective Date: [Insert Date]
 

Welcome to Yara Delivery! By using our mobile application ("App") and services ("Services"), you agree to the following Terms and Conditions. Please read them carefully before using our platform.

1. Acceptance of Terms

By accessing or using Yara Delivery, you agree to comply with these Terms. If you do not agree, please do not use our services.

2. User Accounts

  • You must be at least 18 years old to create an account.
  • You are responsible for maintaining the confidentiality of your account and password.
  • You agree to provide accurate and complete information.

3. Ordering & Delivery

  • Orders placed through the app are final and non-refundable once confirmed, except in specific cases determined by Yara Delivery.
  • Delivery times are estimated and may vary due to unforeseen circumstances.
  • Yara Delivery is not responsible for food quality or preparation, as it is the responsibility of the restaurant.

4. Payments & Refunds

  • All payments must be made through the app using available payment methods.
  • In case of order cancellation or delivery failure, refunds will be processed based on our refund policy.
  • Additional delivery charges may apply depending on your location.

5. User Responsibilities

  • You agree not to misuse the app, including fraud, abuse, or any illegal activity.
  • You must respect delivery partners and restaurant staff.
  • You are responsible for ensuring correct delivery details when placing an order.

6. Restaurant & Delivery Partner Responsibilities

  • Restaurants must ensure food safety and hygiene standards.
  • Delivery partners must ensure timely and professional delivery of orders.

7. Cancellations & Refund Policy

  • Orders can only be canceled before confirmation by the restaurant.
  • Refunds are subject to verification and will be processed within [X] business days.
  • If an item is unavailable, the restaurant may offer a replacement or cancel the item with a refund.

8. Intellectual Property

  • All content, including logos, images, and text, is the property of Yara Delivery and cannot be used without permission.

9. Limitation of Liability

  • Yara Delivery is not liable for any food-related health issues, delays, or service interruptions beyond our control.
  • We are not responsible for the accuracy of restaurant menu listings.

10. Termination of Account

We reserve the right to suspend or terminate your account if you violate these Terms.

11. Changes to Terms

We may update these Terms at any time. Continued use of the app means you accept the revised Terms.

12. Contact Us

For any questions or concerns, contact us at:

📧 Email: [Your Support Email]
📞 Phone: [Your Contact Number]